DevOps Engineer

Our client , a rapidly growing software technology company  that develops an investment accounting utility for asset managers and their service providers, is seeking a DevOps to join their US team.

About the Company:

an innovative, cloud native, AI-powered is a rapidly growing software technology company that still embodies a small start-up culture. Their primary customers are global custody banks, asset servicers and institutional asset managers.



About You:

You are a collaborative, and tech-savvy DevOps Engineer. You will to be responsible for monitoring, troubleshooting, supporting ongoing development efforts, and improving the company’s production services.

What will you do?

  • Analyze customer problems, identify root causes, and prioritize and dispatch support flow (including escalation management).
  • Take full ownership of Production service including deploying new releases/hotfixes to production and monitoring.
  • Handle technical escalations, troubleshooting, and resolving complex technical issues beyond Tier 1 level support.
  • Triage bugs, quickly identifying and prioritizing bugs, and working with developers to resolve them.
  • Maintain comprehensive product and support process knowledge.
  • Support customer integration and 3rd party tools
  • Monitor the performance of the organization’s technology infrastructure.
  • Automate tasks and processes related to software delivery. (Pipelines).
  • Ensure compliance with industry regulations.
  • Collaborate effectively with other teams within the organization (R&D, CS, Tier1).


  • Experience in supporting SaaS applications as DevOps or TechOps support
  • Experience with DevOps tools and technologies –
    • 3y Proven experience with Kubernetes & Dockers
    • 3y Proven experience with AWS/Azure in a production environment experience in scripting language (Bash / Python)
    • Experience with databases, such as Kafka, Spark, Cassandra, ElasticSearch, and Redis
    • Extensive experience with CI systems (AzureDevops advantage) and Git
    • Experience with at least 1 IaC language such as AWS CDK, Cloudformation, Azure BiCep
  • Experience with CI/CD pipeline automation.
  • Demonstrated ability to adapt, context switch and cope with operational challenges.
  • Being result-driven, demonstrating problem-solving abilities and analytical skills
  • Minimum 3 days a week onsite in our Boston office in Dedham
  • Employment authorization in the US is required (no VISA sponsorship)
  • Periodic travel abroad